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Help - Guarantees
FREE SHIPPING on orders of $150 or more!
Free Shipping on All Orders over $150.00. Orders under $150.00 charged $7.95 Shipping and Handling. Handling fee $3.95 per order.
We accept Visa, Mastercard, Discover and American Express. Alaskan and Canadian orders Shipped USPS Priority Mail (actual charges apply) No C.O.D.’s to Canada and Alaska.
We do not charge Canadian Taxes!
RETURNS
We will gladly receive your return items Free of Charge for a refund or exchange provided:
- You call and request a return authorization number
- You return the item within 14 days of the date the item was delivered to you
- You prepay your return Shipping
EXCHANGES
Please follow the refund procedure above.
If you are exchanging an item due to an error you made in ordering, you will be responsible for the return ship cost and the cost to re-ship the correct item.
In the event that the product is defective or Team Spanky’s made an error, we will cover the return shipping cost and the cost of reshipping the item.
NO returns or exchanges for electronic items.
Low Price Guarantee
It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!
Privacy Policy
We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.
Security
This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.